rosterhomecare

How It Works

Our Care Process

We follow a clear, supportive 5-step journey to ensure you or your loved one receives safe, personalised, and compassionate care.

Get in touch to discuss your needs. We will answer your questions and schedule a convenient time for a care assessment.

We visit you at home to carry out a comprehensive care needs assessment to understand exactly what support is required.

Health & Medical History Current status, medications, and medical alerts.

Daily Living Activities Washing, dressing, meal prep, and medication.

Mobility & Physical Needs Balance, hearing, vision, and movement.

Personal Preferences Habits, likes, and dislikes for compatibility.

Communication Decision-making styles and communication needs.

Management reviews the assessment to confirm we have the perfect resources to meet your specific needs.

A detailed support plan is created outlining the specific care, support routines, and activities to be provided.

The plan is reviewed with you. Once approved, we schedule the start date and introduce your carer.