About Us

## Established in 2022 – Delivering TrustedHome Care Across Norwich & Derby

Founded in 2022, we proudly serve various locations across the country, supporting individuals with a wide range of care needs. Roster Homecare is a care provider with a difference. We are totally dedicated to the care sector, supplying services to Community Care Service Users, including 24- hour Live-in Care. What makes us different is our modern and innovative approach and our commitment to providing the best service within our capabilities. At Roster Home Care, we believe everyone deserves to feel safe, happy, and cared for in their own home. We provide friendly, compassionate support to you or your loved one, helping with everything from personal care and medication to household tasks, companionship, and specialist support. All of our carer’s are fully trained, DBS-checked, and dedicated to providing care that’s tailored to each person’s needs. We focus on keeping independence, wellbeing, and comfort at the heart of everything we do. Our team is here to make life easier for both clients and their families, offering reassurance, support, and a friendly face whenever it’s needed. At Roster Home Care, you’re not just receiving care—you’re joining a community that truly cares about you.

Our Mission

## Our Commitment to Trusted,Person-Centred Care

To deliver trustworthy, person-centred care to our local community, promoting independence, comfort, and peace of mind.

Our Vision

## Our Vision For You

To be a trusted homecare provider combining innovation and highly trained caregivers to deliver dependable, compassionate support.

Our Core Values

## We Believe Everyone Deserves Our Quality Care

01

#### Transparency

We communicate open and honestly, keeping clients and family informed and confident in their care.

02

#### Respect

Valuing each client’s dignity, preferences, and independence always.

03

#### Understanding

Listening with empathy and supporting each clients unique needs.

04

#### Support

Providing holistic, compassionate care that enhances daily living.

05

#### Teamwork

We team up with families, care givers and our local community to provide the best care possible.

Our Story

## Built on Experience, Driven by Care

Founded by lifelong friends and healthcare professionals, our journey began in 2016 with RosterCare, a healthcare staffing agency. In 2022, Roster Home Care was established to provide personalised support in clients’ homes, followed by expansion into residential care in 2025. We care because caring is who we are.