Roster Home Care Norwich provides compassionate, person-centred support across Norwich and nearby communities.
With over a decade of experience in the health and social care sector, I am a dedicated and knowledgeable Registered Manager within domiciliary care. My career began in an administrative role, where I developed a strong foundation in the operational side of care services. I then progressed to a Care Co-ordinator position, a role I held for nine years, gaining extensive experience in care planning, team coordination, and service delivery. During this time, I successfully completed my Level 4 qualification in Health and Social Care. I continued to advance my career by moving into residential care, where I worked as a Deputy Manager before being promoted to Home Manager. This role strengthened my leadership skills and deepened my understanding of regulatory compliance, staff development, and quality assurance within a care home setting. In 2022, I returned to domiciliary care as a Registered Manager, bringing with me a broad range of experience across both residential and community-based services. I have since completed my Level 5 qualification in Leadership and Management, further enhancing my ability to lead high-quality, person-centred care services. In addition to my core qualifications, I have completed a Level 2 qualification in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace, as well as a Level 3 qualification in Safeguarding. These have further strengthened my ability to support both clients and staff, promote wellbeing, and ensure safe, responsive care practices. I am passionate about delivering safe, effective, and compassionate care, and I am committed to continuous improvement, team development, and achieving positive outcomes for both clients and staff.
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